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Troubleshooting Charging Issues with JordiLight

Having trouble getting your JordiLight to charge properly? Follow these steps to ensure your device charges as expected:

  1. Check Your Charger Specifications:

    • Use a 5V 2A Charger: For optimal charging performance, we recommend using a charger with a 5V 2A output. Chargers with different specifications may not effectively charge your JordiLight and can lead to longer charging times or insufficient power delivery.

  2. Inspect the Status LED (Pictured Above):

    • While Charging: Connect your JordiLight to the charger and observe the status LED. If the LED:

      • Blinks Red: The device is charging.

      • Shows No Light: If there is no indication from the status LED, your device might either be fully charged or not charging at all.

  3. Power On Test:

    • Check Device Power: After attempting to charge, hold down the power button for 3 seconds to turn on the JordiLight. If the device does not turn on, it likely did not charge, indicating a need for further troubleshooting.

Note: Regularly check the condition of your charging cable and ensure the USB-C port on your JordiLight is clean and free from debris that could obstruct the connection.

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